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Implementation Specialist

Orlando, FL

Posted: 02/23/19 Job Number: 452
BlueWave is hiring an Implementation Specialist for a technology client in Orlando, FL. This person will be in charge of leading several software implementations, interacting with clients, and ensuring a successful go-live. 

  • Project manage 4-6 week long implementations
  • Use tact and diplomacy to set proper timelines and expectations throughout the implementation process, including both verbal and written communication
  • Manage multiple client implementations simultaneously, and prioritize effectively to ensure on-time go-lives that meet all of the client’ s specifications
  • Coordinate internally between the Sales, Data, and Product teams to provide customers with a single point of contact
  • Exercise attention to detail and technical proficiency to ensure proper migration of customer data from competitor platforms
  • Bachelors Degree
  • 1-3 years' in software implementation, preferably Saas
  • Experienced in delivering excellent customer service
  • Strong organizational skills, and project management ability
  • Self-Starter and ability to recognize problems proactively
  • Technical aptitude – quick to learn new software, and proficient with data work
  • A history of going above and beyond
  • Team player
  • Best-in-class attention to detail
  • Entrepreneurial spirit

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